One of the problems they seem to be having is they don't know how to make them. Some report the Subway employees following strict directions on hwo to make the wrap, including only putting a certain amopunt of veggies on the wrap. While others, like you, report that they ask you what you want on it. I personally have always had that problem with Subway. Whenever they advertise a "speciality" sandwich that comes with certain items on it......good luck getting it unless you know EXACTLY what goes on it. Because the employees usually have NO CLUE.

I personally have yet to try and Subway wrap because of the mixed reviews and high price(for not being very filling according to most reports). Since there is a Hardees right next to my work, I will probably frequent that for my eating out