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  #1   ^
Old Sun, Jan-26-03, 13:09
Janiceb's Avatar
Janiceb Janiceb is offline
Senior Member
Posts: 503
 
Plan: PP/Atkins/PPLP
Stats: 224/192/150
BF:57%/42%/25%
Progress: 43%
Location: Calgary, Alberta, Canada
Default Can't sign on

Hi, I'm posting on behalf of Dewdrop. She called me this morning to say she is having difficulties signing on. This is not the first time this has happened. She cannot sign in under Dewdrop with her password as it says it is already taken which of course it is because she is already registered. Does this makes sense? Can someone please help? I will phone her with your reply. Thanks,
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  #2   ^
Old Sun, Jan-26-03, 13:14
tamarian's Avatar
tamarian tamarian is offline
Forum Founder
Posts: 19,572
 
Plan: Atkins/PP/BFL
Stats: 400/223/200 Male 5 ft 11
BF:37%/17%/12%
Progress: 89%
Location: Ottawa, ON
Default Re: Can't sign on

Quote:
Originally posted by Janiceb
She cannot sign in under Dewdrop with her password as it says it is already taken which of course it is because she is already registered.


Hi Janice,

This error does not happen when one signs in, it's only when they try to register again.

There's no need to register again (and should not be done), she just need to login with username and password.

If she forgot the password, she can click on the "Forgot your password?" link, and it will send her a new password.

Wa'il
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  #3   ^
Old Sun, Jan-26-03, 17:39
Janiceb's Avatar
Janiceb Janiceb is offline
Senior Member
Posts: 503
 
Plan: PP/Atkins/PPLP
Stats: 224/192/150
BF:57%/42%/25%
Progress: 43%
Location: Calgary, Alberta, Canada
Default

OK, it's fine now. Thanks very much!
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