Atkins diet slims Unilever
Has the SlimFast downturn taught Unilever that it must react to, rather than dictate, consumer behaviour? By Richard Irving
Unilever has provided proof of the slimming effects of the Atkins diet. The popularity of the low-carbohydrate regime was blamed for poor sales of the company's SlimFast weight-loss products last year.
While Atkins followers have been changing into smaller tops, SlimFast is switching its head. Unilever this morning announced that Marc Covent, the president of the unit, is to leave next month, although the Anglo-Dutch consumer products giant failed to clarify whether the departure was related to SlimFast's performance (or lack of it).
Unilever investors can only hope it was.
Mr Covent was a longstanding SlimFast employee, dating from before the business was bought by Unilever in 2000 and, as former vice-president of marketing for the unit, had undoubted expertise in the brand. What SlimFast was slow to realise, however, was that Atkins was not a fad but a cultural movement. Rather than ignoring it, SlimFast should have been exploiting it.
It is only right that investors who have suffered months of Unilever underperformance should be offered some sort of sacrifice in recognition of their patience.
Shareholders must also hope, however, that Slim.Fast's troubles are not symptomatic of a broader misunderstanding in the group.
For on an age when so many media compete for people's attention, when individuality is encouraged, companies such as Unilever must recognise that it can no longer dictate consumer buying habits through television ad campaigns.
The sector giants need to listen more and lecture less or risk missing the message and sales targets, and being forced to lose their heads.
http://business.timesonline.co.uk/a...1134257,00.html