I had the exact same problem with Atkins support. I even called them on it, replying to the e-mail by saying "You just cut and pasted this answer from the FAQs, and it doesn't even answer my original question." They finally did answer my question, but they haven't answered any of my subsequent questions, so I guess I pissed them off.
I've been using the carb counter on the Atkins site (
http://atkinscenter.com/food/index.html)-- it's under the "Resources" menu on the left. I also find that site's Journal helpful.
I don't think you have to completely avoid onion, but remember that it's a realatively high-carb vegetable, so substitute green onions (scallions) where appropriate. I guess you can do induction by following the 2 lists of veggies and extras without counting carbs, but I've been counting all the carbs.
Prossesed meats, eggs and cheeses and veggies all have carbs, which I've been keeping track of. Meat like roast chicken or steak doesn't have carbs, same with fin fish, so you can "eat liberally" of most meat and fish.
So basically I've been following his guidelines (2 c. salad veggies, 1c more subsatntial vegies, 3-4 oz cheese, etc.) but still counting the carbs. You might want to buy a book with nutrition counts. This website helps, too. But some of their food lacks fiber info.
http://www.calorieking.com/foods/
I hope this helped!
Good luck.