Larisa...I will let you know if i find anything that works and please do the same for me if you find a solution too. I d/l things that ppl have attached and the screen says its done, but its blank. I can't get any pics to come up no matter what i do. Its very frustrating. I've asked everyone i know who knows anything about computers and no one has a solution. I tried that link Doreen, but no luck there either. I don't have an ads block program on here, so that's not the problem. Just really wish i could find what it is though....ANYONE???????