asugar,

You are absolutely correct! I meant to add that in my reply earlier. I work as a medical secretary, and when I so much as hear a snicker or anything come from a health professionals mouth, even behind the patients back, I say something. I have a harsh mouth and am very stern. No doctor has ever talked to me that way, and if they do, well no matter if its the truth or not, there is a way to say it. It's a possibility that it didnt bother Laura as much as it would some of us, but either way, it should have been dealt with in a professional manner.