hiya Doodle,

Make sure your SENT Items folder is empty Each time you send a PM, a copy is saved in the Sent folder, unless you uncheck the option below the box where you type your message. Those saved messages count toward your 10 message limit.

To quickly clear any PM folder, simply put a checkmark in the little box on the right side of the message list header bar ... at the top, right below the "Jump to folder:" menu. This will select ALL messages, and you can just click Delete (at the bottom). Do this for your Inbox and Sent folder.

hope this helps,

Doreen