I had the same experience w/La Tiara -- Integrity Nutritional. Not only did it take FOREVER for my shipment to arrive, but they arrived stale! They also charged me an ungodly amount of money to ship them. I went to another website to order more and they came with in a few days...it was www.lowcarb4you.com. There customer service department is the best. I don't know if you tried to call La Tiara/Integrity Nutritional or not but they have no phone numbers and took three days to get back to my email inquiry. I will order from lowcarb4you from now on!